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Dhaka, Bangladesh

Tawfique Ahmed

Entrepreneur / AI Strategist / GovTech Innovator

Building intelligent systems for Bangladesh and the world - at the intersection of AI, commerce, and public innovation.

20+Years in digital innovation
7Active ventures
1,000+SMEs onboarded
Portrait of Tawfique Ahmed in a dark suit
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Dhaka TribuneUNDPUNESCOGrameenphonea2i ICT DivisionDaraz BangladeshMinistry of Commerce Dhaka TribuneUNDPUNESCOGrameenphonea2i ICT DivisionDaraz BangladeshMinistry of Commerce
Primary Venture - 01

The AI employee that never sleeps.

"Not a chatbot - an AI employee that never sleeps."

Pinacall is an AI communication platform built for Bangladesh's clinics, doctors, SMEs, and commerce sellers. It automates customer conversations across appointments, inquiries, sales, and orders in Bangla, Banglish, and English.

MessengerWhatsAppInstagramWeb ChatBanglaBanglishEnglish
01

AI Receptionist

Handles patient and client inquiries 24/7 with consistent tone, routing, and follow-through.

02

Appointment Automation

Books, confirms, and reschedules autonomously for clinics and service teams.

03

AI Sales Assistant

Qualifies leads, handles objections, and turns daily conversations into revenue.

04

COD Order Assistant

Manages cash-on-delivery confirmations and helps reduce failed deliveries.

05

Lead Capture Engine

Never misses an inquiry, captures customer intent, and routes every lead.

About Tawfique

A founder's speed with a policymaker's structural depth.

Over 20 years at the frontier of digital transformation - from launching mobile services at Grameenphone to shaping Bangladesh's National AI Policy.

He has built ventures spanning AI, telecom, logistics, retail, agri, and enterprise devices. He has advised government ministries, partnered with UNDP and UNICEF, and commercialized digital ecosystems that serve millions of Bangladeshis.

20+Years in Digital Innovation
7Active Ventures
1K+SMEs Onboarded
6Enterprise Clients
AI CommunicationCommercializationGovTecheCommerceDigital TransformationStartup AdvisoryEnterprise & IoT SystemsPublic-Private Innovation
Flagship Retail Venture - 02
Star / #1 Vape Retail Brand in Bangladesh

Where lifestyle meets commerce.

Vapor World Bangladesh is the country's largest and most recognised vape retail chain - with 5 physical outlets across Dhaka and a powerful online presence. Built from the ground up with proven unit economics, strong retention, and operational maturity.

5Retail Outlets
#1In Bangladesh
MRRStrong & Recurring
01

5-Outlet Retail Chain

The largest multi-branch vape retail operation in Bangladesh.

02

Dominant Online Presence

A D2C digital channel with social commerce and nationwide delivery.

03

Proven Unit Economics

Recurring revenue, high retention, and replicable store-level profitability.

04

Dominant Niche Brand

The go-to destination for premium vaping products, offline and online.

Business Ecosystem - 03

Ventures & Platforms

A portfolio of interconnected ventures spanning AI communication, global tech consulting, enterprise devices, logistics infrastructure, consumer tech, and agri-food distribution - each built to lead its category.

04 / Enterprise DevicesFounder

DEx HUB

Enterprise Devices & Operational Automation

SUNMI POS systems, enterprise devices, and IoT automation serving Bangladesh's most active commerce and delivery operators.

a2iDaraz BDPriyoShopFoodpanda
dexhub.org ->
05 / LogisticsCo-Founder

Port Catalyst

Infrastructure-Level Logistics Innovation

A logistics platform bridging public systems, private operators, and digital trade frameworks aligned with national logistics policy and enterprise supply chains.

4PLSupply Chain TechLast-MileDigital Trade
portcatalyst.com ->
06 / Consumer TechFounder

Nearby Gadget

Creator-Led Consumer Tech Brand

A brand-driven consumer gadget company optimized for creator-led growth, influencer distribution, and performance commerce.

Creator EconomyInfluencer DistributionConsumer Tech
nearbygadget.com ->
07 / Agri & Food DistributionCo-Founder

BeShuddho

Trust-Led Fresh Food Distribution

Tech-enabled fresh milk and essential food distribution with a quality-controlled, transparency-first supply chain. Built on trust, consistency, and last-mile reliability in essential goods.

AgriTechFresh Milk D2CTransparency Supply ChainTrust-First
beshuddho.com ->
Global Tech & Design - 04

Design. Build. Execute globally.

"A cross-border consultancy where product design, growth systems, and automation converge - delivering execution across Bangladesh, the UK, and global markets."

Product DesignWorld-class UX and product systems built for scale.
Growth SystemsData-driven frameworks that compound revenue.
AutomationAI-powered workflows that remove manual bottlenecks.
GTM ExecutionGo-to-market strategy delivered end-to-end, globally.
Visit Market Swipe
Professional Journey - 05

Where strategy met scale.

Two decades of high-leverage roles across telecom, government innovation, and enterprise digital transformation - building the systems that move Bangladesh's digital economy forward.

a2i - Aspire to Innovate

Head of Commercialization & eCommerce

Led commercialization of national digital innovation programs, scaling SME ecosystems and shaping eCommerce and AI policy at government level.

  • Shaped National AI Policy 2024 and digital readiness roadmap.
  • Launched DBID, CCMS and CLTP with the Ministry of Commerce.
  • Onboarded 1,000+ SMEs into national digital ecosystems.
  • Collaborated with UNDP and UNESCO on ethical AI frameworks.

a2i - iLab

Innovation Commercialization Expert

Commercialized iLab's innovation pipeline and built product frameworks for rural manufacturers and MSME digitization.

  • Commercialized ekShop rural eCommerce platform.
  • Built SaaS solutions for supply chain and MSME digitization.
  • Deployed smart lockers with Daraz through DigiBox.
  • Contributed to National Logistics Policy 2024.

Grameenphone

Product & Commercial Innovation

Drove product innovation at Bangladesh's largest telecom, launching mobile VPN, messaging, fintech, loyalty, and eCommerce POS systems at national scale.

  • Launched Mobile VPN and messaging services.
  • Led digital product commercialization across telecom verticals.
  • Built loyalty and eCommerce POS solutions.
  • Developed online financial inclusion platforms for SMEs.

AGNI Systems & SSL Wireless

Digital Services & Fintech Strategy

Architected digital service ecosystems and fintech strategies across enterprise and telecom verticals.

  • Developed ESCROW platform for online payment disputes.
  • Built lifestyle app and loyalty systems for digital consumers.
  • Drove fintech and digital commerce ecosystem development.
  • Designed enterprise digital service frameworks across sectors.
Strategic Access

Strategic Conversations by Appointment

Reserved for founders, investors, government partners, and decision-makers with a clear purpose. Share the context - and the conversation begins here.

Every request is reviewed personally. Serious inquiries only.

Online Presence - 06

Find me online. Let's connect.

Follow the work, the ideas, and the ventures. Whether you're a founder, investor, government partner, or just curious - every platform is a doorway to a real conversation.

For serious partnerships, thoughtful media, and ventures with strategic weight.

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